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IT
Support -
Tailored to Suit
If you are reviewing all or part of your IT Support function, then
let us tailor a support package to suit. We deliver the support
at a controlled cost and service level, leaving you to concentrate
on your core business priorities. Whatever your reasons for outsourcing
your IT Support, we deliver tangible benefits of on-site and remote
cover.
What IT Support resources do we provide?
Support
Managers
Support Technicians
Database Administrators - Oracle and Microsoft SQL Server
Systems Administrators - Solaris, HP-UX, Red Hat Linux, Windows 2000/NT
Web
Administrators - Web Designers and Webmasters
Network Engineers - LAN, WAN, Internet, Intranet, Extranet, VPN
Hardware Engineers - SUN, HP and Compaq
What
IT Support functions do we cover?
Management
Support - fully managed service with management reporting
Server
Support - Hardware, Systems and Database Administration
Web
Support - Design, Test, Upload and Statistics
Network
Support - Cabling, hubs, routers, firewalls and printers
Desktop
Support - PC hardware, software installation and troubleshooting.
Application
Support - Training, upgrades and troubleshooting
Does your company have IT systems without
an IT department?
Then make use of the economy of scale provided by our Shared
IT Support Service. We provide the full range of IT skills and roles
needed for your organization on a part-time basis, with full time
cover in case things go wrong. This allows you to deal with one
accountable supplier.
Does your company have a successful IT department
that is looking to control peaks in demand and skill gaps?
Then make use of our Call-Off IT Support Service. We provide
additional resources as required making our team a genuine extension
of yours. This service offers those that plan ahead for the peaks
in user demand or loss of resources (through illness, holiday and
resignation) the benefits of peace of mind of knowing the bases
are covered.
Does your company's
IT department need a part-time specialist?
Then consider our Specialist IT Support Service. When a system
needs a particular skill that is not justified on a full-time basis,
we provide the necessary on site and remote cover.
Is
your company a new venture?
Then make use of our Instant IT Support Service. We provide
the offices, systems and people within days as a fully operational
and dedicated IT Support team at a fixed monthly cost on a short-term
contract.
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